All new instruments bought from Wood, Wind & Reed have a minimum of one year warranty. Some manufacturers may have an extended warranty. Feel free to contact us if you would like to arrange a visit in store for your free checkup.
On rare occasions a problem can arise with an instrument which may require its being returned to the manufacturer under their guarantee. In these instances we will help to solve the problem as quickly and efficiently as possible.
Secondhand instruments bought from Wood, Wind and Reed have a 3 month warranty.
Wood, Wind & Reed always have a repairer on site to assess repairs and where possible carry out any small adjustments on the spot.
For all other smaller repairs we will aim to have the instrument ready for collection within one working week, or a repairer will advise if they feel the instrument requires a larger repair such as a service.
Should you need an emergency repair then please come into the shop or contact Tim, and we will do our best to help you.
There is a minimum repair charge of £10 including V.A.T.
N.B.: For Piccolo and Cor Anglais, see Flute and Oboe respectively.
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Woodwind & Reed Music Shop
106 Russell Street
Skype : timrdtaylor